NETWORK AND SOFTWARE SUPPORT

NSS is a technical department in CICT comprising of three sections namely

Telecommunication, ICT support and Networking .

 

NSS  is responsible for support and maintenance of IT infrastructure in the  university

The IT infrastructure refers to the composite hardware, software, network  resources  and services  required for existence , operation and management of the university IT environment.

STRUCTURE OF NSS AND IT SERVICES OFFERED

STRUCTURE

Manager NSS

ICT SUPPORT

NETWORK

TELECOM

SERVICES OFFERED

Help desk service

Network maintenance

Internal/external  Telecom service

Desktop support

Network administration

Internal telecom directory service 

Email service

Internet service

 

IT procurement assistance

 

 

IT Lab Assistance

 

 

 

 

 

 

STAFF   (MAIN CAMPUS)                                  POSITION

Mr B Nyirenda                                               Manager NSS

Mr J K Chanda                                              Snr ICT Support Officer

Mr O Chipulu                                                Snr Telecom Engineer

Mr  S lungu                                                    Snr Network Engineer

Mr C Sichilima                                              ICT Support Officer

Mr  J Phiri                                                     ICT Support Officer

Mr L Katebe                                                  Computer lab Assistant

Ms A Nyambe                                              ICT Support Officer

Ms W Kaira                                                  ICT Support Officer

Mrs M Namafe                                            Help Desk Officer

Mrs M Simuyandi                                        Computer Lab Assistant

Mr O Chalwe                                             Network Engineer

Mr K Musokotwane                                 Network Engineer

Mr  M Ilishebo                                          Network Engineer

Ms P Musonda                                         Snr Telecom Technician

Ms E Mweenda                                       Switch board Operator

INESOR

Mr S Nyambe                                            IT Technician

 

RIDGE WAY CAMPUS

Mr J T Siakabeya                                      IT Specialist

Mr T Kumwenda                                      IT Technician