Centre for Information and Communication Technologies


CICT is the centre of Information Technology at the University of Zambia, providing support and maintenance of mission critical information systems.

 

Director's Office

Dr. Collins C. Kachaka 

DBA(Cyber Security), MSc, BSc, PCI, DSS, CCNA, CWNA, ITIL, CEH, CHFI
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                                     Director 
                    

 

Rhoda Chisanga

      

 

Management Secretary

Mrs E.  Chulu

 

Mr A. Mwewa

 

Mr. Jeremiah Mushinga

 

 

 

Messenger

 

Driver

 

Financial Officer

 

 

 

 

 

THE VISION OF THE UNIVERSITY OF ZAMBIA

The University of Zambia will be a leader in provision of higher education in the region, celebrated for providing comprehensive and rigorous teaching-learning, research and scholarly programmes that are responsive to needs of the individual, industry and society


THE MISSION OF THE UNIVERSITY OF ZAMBIA 

The University of Zambia is a centre of excellence in higher education for individuals industry and society through the provision of quality education, research and scholarly programmes for strategic human resource development, in order to promote national and regional development, through relevant and appropriate partnerships 

NETWORK AND SOFTWARE SUPPORT

NSS is a technical department in CICT comprising of three sections namely

Telecommunication, ICT support and Networking .

 

NSS  is responsible for support and maintenance of IT infrastructure in the  university

The IT infrastructure refers to the composite hardware, software, network  resources  and services  required for existence , operation and management of the university IT environment.

STRUCTURE OF NSS AND IT SERVICES OFFERED

STRUCTURE

Manager NSS

ICT SUPPORT

NETWORK

TELECOM

SERVICES OFFERED

Help desk service

Network maintenance

Internal/external  Telecom service

Desktop support

Network administration

Internal telecom directory service 

Email service

Internet service

 

IT procurement assistance

 

 

IT Lab Assistance

 

 

 

 

 

 

STAFF   (MAIN CAMPUS)                                  POSITION

Mr B Nyirenda                                               Manager NSS

Mr J K Chanda                                              Snr ICT Support Officer

Mr O Chipulu                                                Snr Telecom Engineer

Mr  S lungu                                                    Snr Network Engineer

Mr C Sichilima                                              ICT Support Officer

Mr  J Phiri                                                     ICT Support Officer

Mr L Katebe                                                  Computer lab Assistant

Ms A Nyambe                                              ICT Support Officer

Ms W Kaira                                                  ICT Support Officer

Mrs M Namafe                                            Help Desk Officer

Mrs M Simuyandi                                        Computer Lab Assistant

Mr O Chalwe                                             Network Engineer

Mr K Musokotwane                                 Network Engineer

Mr  M Ilishebo                                          Network Engineer

Ms P Musonda                                         Snr Telecom Technician

Ms E Mweenda                                       Switch board Operator

INESOR

Mr S Nyambe                                            IT Technician

 

RIDGE WAY CAMPUS

Mr J T Siakabeya                                      IT Specialist

Mr T Kumwenda                                      IT Technician