Network and Software Support is a technical department in CICT comprising of three sections:
- Telecommunication,
- Information and Communications Technology support and
- Networking .
NSS is responsible for support and maintenance of IT infrastructure in the university.
The IT infrastructure refers to the composite hardware, software, network resources and servicesrequired for existence , operation and management of the university IT environment.
Structure of NSS and IT Services Offered
| Structure | Manager NSS | ||
| ICT SUPPORT | NETWORK | TELECOM | |
| Services Offered | Help Desk Services | Network Maintenance | Internal/external Telecom Service |
| Desktop Support | Network Adminisitration | Internal telecom Directory Service | |
| Email Service | Internal Service | ||
| IT Procurement Assistance | |||
| IT Lab Assistance | |||
