Network & Software Support

Network and Software Support is a technical department in CICT comprising of three sections:

  • Telecommunication,
  • Information and Communications Technology support and
  • Networking .

NSS is responsible for support and maintenance of IT infrastructure in the university.

The IT infrastructure refers to the composite hardware, software, network resources and servicesrequired for existence , operation and management of the university IT environment.

Structure of NSS and IT Services Offered

Structure Manager NSS
Services Offered Help Desk Services Network Maintenance Internal/external Telecom Service
Desktop Support Network Adminisitration Internal telecom Directory Service
Email Service Internal Service  
IT Procurement Assistance    
IT Lab Assistance